Tunisia’s Zitouna Bank has chosen IBM’s cloud capabilities comprising systems, software and services to transform its core banking platform and develop new services for customers.

IBM noted that this project will support Zitouna Bank’s objectives to open up to 18 new branches annually, while enabling the African bank to launch new mobile and internet banking services, to tap growing demand for modern financial services.

Go deeper with GlobalData

Premium Insights

The gold standard of business intelligence.

Find out more

Following implementation, the cloud technology will slash waiting times for customers, offer various types of banking channels and services, and extend services to the nation’s unbanked and underbanked citizens, claims IBM.

Additionally, the new cloud capabilities will enable the bank to improve application availability and reduce end-of-day batch processing time for daily transactions by over 85%, from over 13 hours to 70 minutes.

Better operational efficiency will enable the bank to concentrate more on introducing modern banking products for their customers and less on managing daily business operations.

According to IBM, adoption of a cloud model will deliver an enterprise that is secure, scalable and can handle mission-critical workloads, and create greater flexibility, performance, economy and resilience the bank requires to support its growth objectives.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Zitouna Bank CIO Lasaad Jaziri said, "Our aim is to provide a diversified portfolio of modern banking services to enterprises and individuals, and establish ourselves as a leader in Tunisian banking."

"IBM’s cloud capabilities will help us roll out a wider range of services and products, such as new mobile and Internet banking services, while also improving efficiency of internal banking processes and reducing our operational footprint."