Kenya’s Sidian Bank has selected IBM Cloud and Cognitive solutions to accelerate its digital transformation.
The vendor explained that its solution would allow the bank to offer its customers faster access to existing services such as debit and credit card processing, bank account opening, teller services, as well as wealth management.
“The solution will also free up a typical business day’s working hours at the bank, which was earlier spent on problem isolation, as well as help it realise 34% savings in capital costs and a 60% improvement in transactional times across all teller counters and ATMs,” IBM said.
The vendor further said that its solution will help the bank improve hardware capacity for memory, processing and storage.
Sidian Bank CEO Titus Karanja said: “This is the first collaboration of its kind in this market. It not only cements our partnership with IBM but also creates new and unique partnerships that support our institution’s growth strategy, and enhances the efficiency of our entire banking infrastructure.”