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December 30, 2021

SeABank taps Google Cloud for digital transformation

Southeast Asia Commercial Joint Stock Bank (SeABank) has selected Google Cloud as its primary cloud provider to enhance the digital banking experience for customers on its SeAMobile/SeANet platform.

Using Google Cloud’s technology, SeABank aims to optimise costs, bolster security and accelerate innovation.

The Vietnam-based lender stated that it has already integrated artificial intelligence into digital banking services and across its IT systems.

As part of the digital transformation strategy for the next five years, SeABank aims to offer a hyper-personalised customer experience and achieve end-to-end digitalisation.

Additionally, the bank aims to expand its customer base to over 5.2 million by 2025.

To achieve its digital transformation goals, SeABank said it is forming alliances with technology firms such as Temenos, IBM, HP, Oracle, Cisco and OpenWay.

SeABank general director Le Thu Thuy said: “The cooperation with Google Cloud is one of the crucial steps taken by SeABank to leverage industry-leading infrastructure and AI capabilities at speed and scale, to optimise our capacity to deploy customer-centric products and services, and enhance the overall digital and mobile banking experience.”

The partnership with Google will see SeABank use Google Cloud’s solutions such as Migrate for Compute Engine and Google Kubernetes Engine.

SeABank said that the cloud solutions will allow it to migrate important workloads to the cloud from its on-premises data centre.

Additionally, it will use Google Cloud’s AI, machine learning and data analytics capabilities to gain deeper insights into its customers.

Google Cloud Southeast Asia managing director Ruma Balasubramanian said: “The Bank can now amplify its abilities to build new capabilities and services, quickly deliver a predictive customer experience, and leapfrog into becoming the bank of the future.”

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