A survey has revealed that the popularity of mobile banking has surpassed both mail and landline, rising by 2% to become the favourite method of 8% of Americans.
The survey, by the American Banking Association, asked 1000 adults in the US which method of banking they used most often.
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Online banking remained the most popular method for the fifth year running, with 39% using internet banking the most, a figure unchanged since 2012.
The percentage of branch-frequenting customers was also unchanged at 18%.
Nessa Feddis, ABA SVP and deputy chief counsel for consumer protection and payments, said: "Digital and mobile banking is increasingly popular with today’s consumers who want account management tools at their fingertips.
"As consumer banking preferences evolve, banks remain committed to offering a variety of choices that meet the needs of all customers."
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By GlobalDataAmericans who thought they used ATMs the most fell 1% from 2012, as did those who used mail, falling to 11% and 7% respectively.
Those who banked by traditional telephone fell by 2% to 7%, the biggest decline, whereas those who did not know which method they used rose by 3% to 11%, the biggest rise.
Feddis said: "It’s not surprising that branches remain the second most popular option.
"Many people prefer sitting down with someone to discuss complex transactions like opening an account or applying for a home or business loan."
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