National Australia bank (NAB) has commenced piloting of its personal banking original platform by processing a few number of applications in a live environment, iTnews has reported.
The platform will allow customers to upload and submit documents online. They will be able to track their application progress online and receive SMS updates.
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It will also provide faster approval times while reducing the need for staff to handle paper documents, the publication said.
In November 2014, the bank revealed the plan to deploy the new platform to more than 14,000 staff before rollout to customers.
The bank started to build the platform in 2014 but it was not completed despite deploying resources into its Oracle-based core banking revamp.
Later on, UBank was used as a testbed for the bank’s shift to the Oracle core. It migrated to the online-only subsidiary in 2012.
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