Merchant Bank of Sri Lanka & Finance (MBSL) has implemented Fiserv’s Signature core account processing platform and front-end teller systems as part of its ongoing business transformation strategy.
Currently, the Sri Lankan lender serves approximately 100,000 account holders through 48 branches. In 2015, the bank merged with its two subsidiaries, MBSL Financial Services and MBSL Savings Bank.
The deployment is expected to modernise MBSL’s infrastructure and enhance the experience of its customers.
The technology vendor said that its solution will provide a flexible, scalable, and stable platform that can support the lender’s branch and service network and customer base.
Fiserv added that Signature will also help in modernising account processing.
Fiserv Asia Pacific managing director Marc Mathenz said: “Consumers want easy and reliable access to banking information and services across a variety of devices.
“Proven technology solutions that allow financial institutions to provide the interactivity their customers expect are key to maintaining a competitive edge. Choosing the right technology allows financial institutions like MBSL to take advantage of the substantial growth opportunities in the region and the world.”