Australia’s online-only lender ME Bank has launched a workplace banking kiosk at Telstra’s contact centre in Melbourne.
The kiosk, which is just five square metres, is a miniature bank branch operating on an employer’s worksite.
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Located in the central business district, the mini-branch includes a video phone to access ME Bank’s call centre, a private office space for meetings with a banker, an ATM, and access to internet banking.
Ian Hendey, ME Bank’s Group Executive Sales, said: "ME Bank’s new Workplace Banking Kiosk brings personal banking services into the workplace like never before."
"The Kiosks combine face-to-face and digital banking and address the difficulty many people have finding time to go to their bank.
"More Australians are feeling increasingly time poor and many employees are working long or irregular hours. ME Bank is taking banking to the customer, rather than making them come to us."
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By GlobalData"Customers continue to seek personal contact with a banker, critical for making important financial decisions."
Rocky Scopelliti, Group General Manager, Industry Development, Telstra Enterprise & Government, said: "Telstra has worked closely with ME Bank to innovate and introduce new video conferencing technology that can really change the way businesses and their customers approach banking. Importantly we think it will make life easier for ME Bank’s customers while helping its business improve in efficiency."
The bank provides its workplace banking service 55 worksites across Australia.
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