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October 12, 2017updated 27 Apr 2022 10:11am

Lebanon’s Bank Audi deploys NCR SelfServ 80 Series ATM solutions

Lebanese lender Bank Audi has deployed NCR SelfServ 80 Series ATM solutions to provide omni-channel experience to customers.

The NCR SelfServ 80 Series comprises NCR SelfServ 82 and NCR SelfServ 84.

The ATM solutions have built-in interactive video banking feature, which allows financial institutions to provide customers tailored service by a live teller at the ATM.

Interactions are done through a 19-inch multi-touch display.

NCR SelfServ 80 also includes a 10-cassette cash dispense capability to reduce cash replenishment costs.

At the same time, the solutions offer security to protect against the latest threats such as skimming.

Bank Audi head of innovation Omar el Zein said: “The NCR SelfServ 80 Series delivers the next generation of omni-channel self-service experiences at the ATM that will help us grow revenue, reduce cost, manage risk and enhance customer experience.

“Bringing world leading banking experience to our customers remains a key strategy for Bank Audi and the introduction of NCR’s innovative ATM fleet that offers seamless omni-channel experience across a full range of interactive and assisted service transactions, reiterates our commitment.”

 

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