Lebanese lender Bank Audi has deployed NCR SelfServ 80 Series ATM solutions to provide omni-channel experience to customers.
The NCR SelfServ 80 Series comprises NCR SelfServ 82 and NCR SelfServ 84.
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The ATM solutions have built-in interactive video banking feature, which allows financial institutions to provide customers tailored service by a live teller at the ATM.
Interactions are done through a 19-inch multi-touch display.
NCR SelfServ 80 also includes a 10-cassette cash dispense capability to reduce cash replenishment costs.
At the same time, the solutions offer security to protect against the latest threats such as skimming.
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By GlobalDataBank Audi head of innovation Omar el Zein said: “The NCR SelfServ 80 Series delivers the next generation of omni-channel self-service experiences at the ATM that will help us grow revenue, reduce cost, manage risk and enhance customer experience.
“Bringing world leading banking experience to our customers remains a key strategy for Bank Audi and the introduction of NCR’s innovative ATM fleet that offers seamless omni-channel experience across a full range of interactive and assisted service transactions, reiterates our commitment.”
