Massachussetts-based Florence Savings Bank (FSB) and EFT Source, card and ATM personalisation service provider, have implemented an instant issuance solution for debit cards.

The Card@Once solution has been in operation for one month and has issued 230 debit cards.

The PCI DSS compliant, Card@Once programme enables account holders to self-select their PIN and activate their card at the branch location. On-site PIN selection also reduces the risk and expense of sending PINs through the post.

Becky Lynch, vice president, Product Development, FSB, said: "Because we are located near several major universities, we have a fairly large student customer base with unique needs.

"Students tend to frequently change mailing addresses, but with Card@Once, that’s no longer an issue. These customers can simply walk into a branch and receive a new card immediately without worrying that their card may be sent to an outdated address."

Bill Dinker, president of EFT Source, said: "Eliminating the lag time in card delivery to its customers is yet another testament of the bank’s dedication to great service. We’re thrilled with the results achieved within their first month, and look forward to even greater success in the future."

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.


Related articles

Instant issuance comes to m-banking

BankDhofar rolls out instant card issuance service

Datacard to provide Ecobank with in-branch instant issuance