Fidelity Bank, a $2.3bn lender based in Kansas, has selected Black Knight’s origination and servicing solutions to improve operational efficiency.
The lender will utilise Black Knight’s Empower loan origination system (LOS) and MSP loan servicing system along with its default suite featuring bankruptcy, foreclosure, loss mitigation and invoicing solutions.
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LOS and MSP are designed to support first mortgages, home equity loans and lines of credit on a single platform.
Additionally, Fidelity Bank will use Black Knight’s Actionable Intelligence Platform (AIP) to manage its servicing portfolio utilising strategic analytics.
The Kansas-based lender will also leverage Servicing Digital, an interactive mobile tool that provides personalised loan information to customers.
Fidelity Bank senior vice president and director of technology innovation Shane Stuhlsatz said: “Fidelity Bank is committed to leveraging the optimal mix of technology and personal service to empower our customers seeking to achieve the dream of homeownership.
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By GlobalData“Leveraging a range of premier Black Knight solutions across the mortgage life cycle will not only enhance the customer experience, but will also help us improve operational efficiency, mitigate risk and strengthen retention.”
Established in 1905, Fidelity Bank started operations as a mortgage lender and gradually became a full-service bank. Currently, it has 20 offices in the Wichita, Oklahoma City and Kansas City metro areas.
Last month, U.S. Bank tapped Black Knight to manage loans acquired through its correspondent and HFA lending channels. Earlier this year, the bank selected Black Knight’s Servicing Digital solution.
