CTBC Bank USA has collaborated with fintech firm Narmi to power its digital banking revamp.
The lender said it will introduce parts of Narmi’s platform in stages as part of a wider upgrade programme.
Go deeper with GlobalData
Access deeper industry intelligence
Experience unmatched clarity with a single platform that combines unique data, AI, and human expertise.
The first phase is set to cover account opening, online banking for consumers and digital banking services for businesses.
Narmi’s role includes providing technology for digital account opening and online banking that can connect with CTBC Bank USA’s current core systems.
CTBC chief operating officer and EVP Philip McGhee said: “CTBC Bank conducted a thorough evaluation process to identify a digital banking provider that aligns with our operating model, governing standards and long-term objectives.
“We look forward to working with Narmi as we take a measured and disciplined approach to enhancing our digital banking capabilities.”
CTBC Bank USA serves both business and personal customers. Established in 1989 and based in Los Angeles, it has branches in California, New Jersey and New York.
Its activities span deposits, lending, credit cards, foreign exchange, letters of credit, wealth management, and mobile and online banking.
Parent company CTBC Bank Co. Ltd. has more than $240bn in assets.
Narmi co-founder Nikhil Lakhanpal commented: “We’re pleased to welcome CTBC Bank USA as a customer.
“CTBC brings a strong commitment to its customers and a thoughtful approach to digital banking, and we’re excited to support their roadmap.”
Last month, Beacon Bank, formed through the merger of Berkshire Hills Bancorp and Brookline Bancorp, deployed the Narmi One platform across its operations in New England and New York.
That project included transferring more than 55,000 users from three brands to the platform and handling 40 million transactions in one day.
