Columbia Bank, a New Jersey-based lender with around $7bn in assets, has implemented the nCino Bank Operating System.

The move is aimed at ramping up the bank’s digital transformation across its commercial business line.

Columbia Bank president and CEO Thomas Kemly said: ” Partnerships with the right technology providers that deliver not only an improved customer experience, but access to the data required to make confident and timely decisions are increasingly important.

“For Columbia Bank, nCino was the obvious and clear choice.”

According to the vendor, its cloud-based technology would offer the bank relevant insights to facilitate its decision-making process.

nCino senior vice president of community and regional financial institutions Paul Clarkson said: “As their employees become empowered with end-to-end processes and agile back-end capabilities that will help them deliver even more exceptional customer service, we look forward to our continuous work together.

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“The innovative nature of the nCino Bank Operating System – one that allows for rapid iteration and the deployment of new features – will allow Columbia Bank to quickly respond to changing market developments and customer needs while simultaneously providing them with a long-term competitive advantage.”

Last month, Westfield Bank too chose the nCino Bank Operating System to strengthen its digital capabilities.