Bottomline Technologies, a fintech solutions provider to facilitate business payments, has launched its Digital Banking IQ Intelligent Engagement suite.
The latest offering includes a suite of integrated solutions, including account opening and onboarding, payments and cash management and payment fraud and risk management.
It also includes standards-based open banking API platform to enable collaboration and support innovation.
Overall, Bottomline Digital Banking IQ suite offers banks a unified view of data and customer relationships. Driven by machine learning and artificial intelligence, the technological suite will also offer actionable insights to support operations.
Bottomline Technologies Banking Solutions managing director Norm DeLuca said: “With the launch of Digital Banking IQ, we are building on our market-leading banking, payments and cash management solutions to enable financial institutions to win the digital battle for primary ownership of the customer relationship.
“Commercial banking customers are frustrated by unnecessary complexity, fragmentation and friction, and they value a partner that can provide a seamless, unified digital experience and has a rich understanding of their needs and interests.
“In an increasingly open and competitive marketplace, smart banks can win with integrated solutions that enable them to engage intelligently with customers and deepen and grow long-term relationships.”
Bottomline Technologies is headquartered in Portsmouth of New Hampshire. It specialises in domestic and international payments, efficient cash management, automated workflows for payment processing and bill review.
Its service portfolio includes fraud detection, behavioural analytics and regulatory compliance solutions.
Earlier this year, UMB Financial selected Bottomline Technologies’ solution to automate costly payment processes.