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November 22, 2013updated 04 Apr 2017 1:00pm

Barclays to cut 244 jobs with closure of PPI claim centre

Barclays is to cut 244 jobs in March when it closes its PPI claim-handling centre in Glasgow.

By Ellie Chambers

Barclays is to cut 244 jobs in March when it closes its PPI claim-handling centre in Glasgow.

The office, where 137 full-time and 107 temporary staff are employed, was opened specifically to deal with claims after the PPI scandal opened the floodgates to customers claiming back money for mis-sold payment protection insurance.

Unite’s national officer Dominic Hook said: "The workforce in Glasgow will be justifiably angry and will feel that they have been betrayed.

"They have been working hard to resolve the problems caused by the mis-selling of payment protection insurance, but now they are being told they could lose their jobs.

"Barclays has a duty to the workforce and it must leave no stone unturned in its search to find alternatives to redundancies."

Barclays has said that it will work to find other roles for all 244 of the staff but that the centre would close when the lease expires in March 2014.

A spokesman said: "Over recent months, the volume of PPI cases has fallen and this reduction means the centre’s role has been fulfilled, with further PPI cases to be managed through existing support centres.

"The lease on this Glasgow site also expires in 2014 and would require a multi-year commitment. Having evaluated all the possible options, we made the decision not to negotiate a new lease."

 

Related articles:

Barclays to cut up to 1,700 jobs at UK branches

Barclays to close and relocate eight bank branches to Asda stores in UK: Reports

Barclays announces closure of Coventry call-centre

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