Wincor Nixdorf, the German
self-service and ATM leader, is looking to expand its business into
areas such as mobile banking and consultancy. But the world’s
second-largest ATM manufacturer also remains focused on its core
hardware proposition – as Bradesco’s use of biometric ATMs in
Brazil illustrates.


Wincor Nixdorf: Q1 fiscal 2010 resultsBradesco, the third-largest
bank in Brazil, says it now has 11,227 biometric ATMs in its
domestic market.

The announcement was made by Douglas Tevis
Francisco, Bradesco’s IT infrastructure director, at Wincor World,
an annual two-day trade show in Germany run by the world’s
second-largest ATM manufacturer, Wincor Nixdorf.

The use of such cutting-edge security
represents the biggest investment in biometrics by any bank
worldwide, and accounts for 30 percent of Bradesco’s 37,957 total
ATM fleet.

Since starting the roll-out of biometric ATMs
in 2006, the machines have been used by 30 million people, and,
according to Tevis Francisco, acceptance among Brazilians has been

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Using hand vein recognition technology, the
ATMs avoid the need for PINs. The system, said Tevis Francisco,
offers the most reliable authentication service compared to other
biometric technologies: incorrect or rejected log-ins are minimised
to around 0.00008 percent on average, compared to 0.0001 percent
for iris recognition, 0.07 percent for hand geometry, and 3 percent
for voice biometrics.

Dynamic, emerging economy

Wincor WorldFor Wincor
Nixdorf, the Bradesco relationship deal is significant, given the
high growth plans for the bank in one of the world’s most dynamic
emerging economies.

It is also evidence of Wincor’s ongoing plans,
promoted heavily at the Wincor World event, to remain at the
forefront of new distribution technologies in the quest for new

Speaking to RBI at Wincor World, Paul
Fisher, managing director of the UK arm of Wincor Nixdorf, said the
agenda was to leverage existing relationships to promote new-breed
services while at the same time getting the message out that Wincor
Nixdorf has expanded its capabilities to cover all aspects of the
banking and payments chain.

On top of its traditional ATM and self-service
hardware, the German group is investing heavily in mobile platforms
as well as next-generation software and 360 degree consultancy
services for banks and financial institutions.

The big push at Wincor World 2010 was the
introduction of Wincor Nixdorf’s new solution portfolio for
optimising cash handling. The concept, marketed under the name Cash
Cycle Management Solutions, offers a completely new approach for
handling cash in bank branches and retail stores and was the focal
point of the trade fair.

The Cash Cycle Management Solutions concept
can reduce costs by at least “20 percent”, argues Wincor Nixdorf,
while offering better security and transparency in all areas of
cash handling.

And mobile represents a huge growth area for
the firm. It argues that just 15 percent of the people in the world
have a bank account of their own, but over half already have a
mobile phone.

To capitalise on the m-banking and m-payments
trend, Wincor Nixdorf has expanded the software offered in its
ProClassic/Enterprise Retail Banking Solution Suite to include more
functions for mobile banking.

Sales down 6%

In its first quarter 2010 earnings
results, announced at the end of January and covering the three
months up to 31 December 2009, Wincor reported net sales of €607
million ($830 million), a year-on-year decline of 6 percent. Net
sales in Germany rose by 15 percent, but they were down 24 percent
in the rest of Europe and 2 percent in Asia.

While net sales from its Hardware business
unit fell 13 percent to €326 million, net sales from
Software/Services showed a 3 percent rise. Overall net sales in the
banking segment ended the first quarter 8 percent lower at €419

Last year, the German group won a number of
high-profile contracts, including an order for 1,000 terminals from
State Bank of India (SBI). As part of the SBI contract, local
partner AGS Infotech will supply and maintain the ATMs at the sites
across the country on behalf of Wincor Nixdorf.

Looking at fiscal 2010 as a whole, Wincor
Nixdorf says it continues to “take the view that the group’s net
sales and operating profit will decline. However, in both cases
this contraction is not expected to go beyond the scale seen in the
preceding fiscal year.”

Over 7,000 visitors from over 90 countries
attended the Wincor World event, said the company, which included
30 partner exhibitors such as Microsoft, Cisco, Sun Microsystems,
Hypercom, VeriFone and Intel.