The Retail Banker International Awards celebrate the best in category within retail banking with winners to be announced on 9 May 2013. These prestigious awards, sponsored again by Fiserv, are highly regarded within the industry as a mark of high performance and represent an exceptional level of achievement
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Retail Banker International (RBI) has launched its 2013 industry awards to commemorate excellence in global retail banking.
The event will feature awards for high achieving retail banks, individuals, service providers and vendors.
"Retail Banker International has been analysing the global banking industry for years, and has a very strong connection to the banking industry and this gives us a great platform to recognise high achievers and innovation," said RBI editor Douglas Blakey.
"We encourage banks of all sizes to nominate themselves and get involved in the 2013 awards."
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By GlobalDataThe Award categories include Global Retail Bank of the Year. The winner of this award will have demonstrated high levels of sustainable profitable growth over the past year. Judges will take into account exceptional performance in the face of adversity. Weight will also be given to those banks who have demonstrated the highest professional standards and who have represented the industry in the best possible way in the eyes of the public and regulators.
Nominations
The nomination period will close on 29 March 2013.
A judging panel comprised of industry experts will shortlist candidates for each category before the winners are formally announced in London on 19 April 2012.
To nominate or find out more information about the awards, please visit the RBI Awards website.
Past winners continue to be successful leaders within the retail banking community, despite the crisis experienced by other banking groups.
In 2012, RBI received a record number of nominations- almost 300 banks in total. Cutting down the nominations to a shortlist of five for each category was no easy task and resulted in 62 banks across the 22 categories.
Standard Chartered scooped the top honour last year: Global Retail Bank of the Year. StanChart also received the award for BestOnline banking strategy.
StanChart’s Consumer Banking division grew operating profit by 26% per cent to over $1.6bn despite difficult market conditions in fiscal 2011.
Its focus on risk management resulted in a 10-year historic low in terms of basic points of loan loss. This, combined with successful cost management, created scope for further investments in its distribution network, and marketing spend during 2011.
Distribution highlights included, opening, refurbishing or relocating more than 60 branches, and replacement of over 400 ATMs.
StanChart continued to roll out its Next Generation branches and applying its customer-focused approach to enhance and improve the customer experience.
Royal Bank of Canada, BNP Paribas Fortis, ABSA, Dubai Islamic Bank, Itau and DBS each won regional awards for banking excellence.
In reflection of the developments within retail banking over the past few years, the awards ceremony in 2013 will be virtual with an awards webinar scheduled for 9 May.
This is in keeping with Retail Banker International’s position as a leading digital publisher as well as the current austerity measures affecting the retail banking sector.
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