All articles by Patrick Brusnahan
Patrick Brusnahan
Patrick is the editor of Private Banker International and Life Insurance International. You can reach him at patrick.brusnahan@verdict.co.uk
PwC: Incumbent firms fear fintech
Six-in-ten UK financial firms believe that up to 40% of their revenue could be lost to standalone fintech firms
Dare to switch?
Since its launch in 2013, the Current Account Switch Service (CASS) has seen limited success. While it has been praised for its operations, not many consumers seem to take up the option. Are customers switching as much as banks fear? Or is this an unsubstantiated fear?
How customer service is becoming the true differentiator
Both retaining and gaining customers are constant concerns for banks across the UK. With the Seven Day Switching Service in full effect, losing a customer is more likely than ever before. How can a bank differentiate itself in such a crowded market? Customer service seems to be the answer. Patrick Brusnahan investigates
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Tandem loses funding and licence (in tandem)
Digital bank Tandem has lost its banking licence over concerns regarding funding
Banks pull advertising after unwilling extremism links
Following accusations that YouTube is associated with extremist material, HSBC, as well as RBS and Lloyds, have pulled their online advertising from Google platforms
HSBC pulls YouTube ads following extremism links
Following accusations that YouTube is associated with extremist material, HSBC, as well as RBS and Lloyds, have pulled their online advertising from Google platforms
Are challenger banks up to the challenge?
Over the past decade, there have been a number of banks emerging as alternatives to the incumbent giants. These are commonly referred to as challenger banks. With unique selling point, they aim to grasp a share of the market, but are they succeeding? Patrick Brusnahan reports
No end in sight for start-up funding, for now
UK-based start-up bank Monzo has received a further £22m ($27.4m) funding from investors. It isn’t the only new UK bank to receive generous amounts of funding in recent years.