All articles by Ellie Chambers

Ellie Chambers

Irish unit of RBS blighted by further glitches

For the second time this month, Ulster Bank customers have reported problems with the bank’s online and money transfer services.

Allied allies with Hitachi for digital strategy

Allied Irish Bank (AIB) has brought Hitachi Digital Systems on board as part of an effort to overhaul its digital strategy.

Ulster bank postpones appearance before Northern Ireland assembly

Ulster Bank has asked to postpone its appearance before a Northern Ireland Assembly committee to explain a lapse in service earlier this month.

HSBC dismisses rumours of UK floatation

HSBC has played down rumours that it is planning to sell its UK banking arm, dismissing reports of the same as ‘speculation’.

Commercial Bank of Qatar becomes BIAN’s first Middle Eastern member

The Banking Industry Architecture Network (BIAN) has signed its first Middle Eastern member, the Commercial Bank of Qatar (CBQ).

India’s UCO Bank “making a tectonic shift from wholesale banking to retail banking”

UCO Bank, one of India’s oldest commercial banks, is shifting towards retail banking and planning to open hundreds of new branches, according to the chairman.

Second spell of downtime in a week for NatWest and RBS

The UK’s NatWest and RBS’ online banking services suffered downtime for the second time in a week after a suspected attack by hackers.

Celent: the Multichannel Mandate

US consumers are 10% more likely to have used online banking than visited an ATM in the last month, a report by Celent reveals. The report, published in October, provides an insight into multi-channel banking, revealing how usage breaks down across age groups. Ellie Chambers takes a closer look at the findings

BNP Paribas to buy Rabobank’s Polish arm

BNP Paribas and Rabobank have agreed a deal for the sale of Rabobank’s Polish arm to BNP Paribas.

Banks still most trusted sector in terms of data protection

Banks are still the most trusted institutions to keep customer data secure, according to a survey by OneGroup and Fujitsu.