All articles by Douglas Blakey

Douglas Blakey

Consumers want the best of both worlds: Splitit CEO Nandan Sheth

Splitit CEO Nandan Sheth discusses prospects for the firm and remains upbeat despite BNPL share price declines and looming increased regulation

Now Is the Time for Banks to Introduce Intelligent Account Analysis

Dan Gill argues that by streamlining the account analysis process and utilising technology advances, banks can optimise customer centricity and increase revenue

Planning to launch a green retail financial services product this year? 3 things you need to know

Robin Penfold, partner at UK law firm TLT assesses the challenges and opportunities for financial services providers looking to tap into growing consumer appetite for environmentally responsible consumer finance products

Financial inclusion: retail banking solutions for people with disabilities

Financial inclusivity for people with disabilities (PWDs) can be improved through the digitalisation of retail banking, writes Jemima Walker, analyst, GlobalData Thematic Team

Why PSD3 Needs to be Fit For Purpose

Neil Smith discusses how the payments ecosystem can take an innovative approach to strong customer authentication under PSD3

UK small and micro business account holders value the onboarding process over business support features

Jaimini Pattani, GlobalData Financial Services, Retail Banking analyst, highlights data from GlobalData’s 2022 Financial Services Consumer Survey regarding UK small and micro business account holders

Chatbots to make online banking efficient and more personalised

Harry Swain, retail banking analyst, GlobalData discusses the success banks such as NatWest and Bank of America are enjoying with their chatbot offerings

Islamic fintechs rebranding opportunity

Mohammed Hasan, banking analyst at GlobalData argues that huge potential remains for the Islamic finance sector to grow but its products must be priced competitively

Why experience-based branches are growing

Harry Swain, retail banking analyst at GlobalData, discusses the rise of experience-based branches

Tokenisation creates real estate ownership opportunities with customer cash rise

Harry Swain discusses the potential offered by the rise and rise of tokenisation for both consumers and the banking sector