All articles by Douglas Blakey

RBC collects RBI Global award: best retail bank

Nequi: a unique Colombian offering

Skipton rolls out branch concept catering for over 50s

And about time too: Hammond signals RBS to live “in real world”

Winners revealed: the 8th annual Retail Banker International Asia Trailblazer Awards

A record number of entries, a record number of categories and a full house at the Parkroyal on Pickering, Singapore for the 8th annual Retail Banker International Asia Trailblazer Awards sponsored by Tagit Mobile.

The fintech effect: Are UK banks finally buying in to the benefits of boosting financial well-being?

For the first time since the global financial crisis, the banking sector is showing signs of putting the financial well-being of customers at the heart of its products, according to the 2017 Fairbanking Ratings Report. Douglas Blakey takes a look at the findings and reports back on the sector’s efforts

W&G: the never ending UK banking embarrassment

So I got it wrong – no excuses. In a piece for The New Statesman website in June 2013 – I dared to advise the doyen of City headhunters, Anna Mann, co-founder of blue-chip consultancy MWM, to go for Ross McEwan as the new CEO of Royal Bank of Scotland.

Branch right-sizing in UK accelerates: the definitive RBI branch ranking

More than one-in-four UK bank branches (26.3%) have been shuttered in the past five years and the new year has kicked off with more of the same.

RBC goes live with D+H’s lending simulation tool Barometer

Royal Bank of Canada has teamed up with leading financial technology provider D+H to implement Barometer, a first-in-class solution crafted to set a new standard in lending oversight. RBC’s Mike Dobbins and D+H’s Duncan Hannay discuss the Barometer solution with Douglas Blakey

Do you believe in the cybersecurity of your bank?

And do banks believe in their own cybersecurity?