Pentagon Federal Credit Union (PenFed), one of the third-largest credit unions in the US, selects DocuSign for digital transaction management (DTM) to offer improved services to members at home and those living abroad.
The new digital transaction management will enable its more than one million members to sign any document anytime, anywhere, on any devices.
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DocuSign will enable PenFed to become completely digital for improved ROI, reduce expenses, and boost security and compliance by eliminating the need to print, fax, scan and overnight documents to complete new account openings, loan applications and other transactions.
Pentagon Federal Credit Union service center operations senior vice president Chris Martin said: "DocuSign gives our members convenience and peace of mind with the ability to do their banking easily – anywhere, anytime – while knowing their information is absolutely secure."
PenFed’s plans to achieve a complete digital transformation to allow members to transact business and offer members improved mobility, security and ease of use, regardless of the time zone in which business is done.
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