Santander UK will not close any additional branches in its own network or in that of recently acquired TSB before 2028.
The lender’s chief executive, Mahesh Aditya, said branches remain an “important part of our strategy” as he set out the plan.
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Under the commitment, the group will keep 305 Santander sites, and 175 TSB sites open across the UK for at least nearly another 18 months.
The move comes after Santander UK disclosed a further round of branch closures earlier this year. In that announcement, 44 locations were marked for closure, with 291 roles placed at risk.
Aditya succeeded former chief executive Mike Regnier on 1 March.
He said: “As we integrate TSB with Santander UK, our ambition for customers is to combine leading digital services with the personal support they value, helping us to create the best bank for customers in the UK.
“I see branches as an important part of our strategy and do not intend to close any additional Santander or TSB branches before 2028 at the earliest, alongside our continued commitment to invest in modernising our network and to introduce new Work Cafes.”
According to a report by Financial Times in May, Santander is preparing to remove the TSB name from Britain’s high streets following its acquisition of the UK retail bank, ending a brand history that stretches back more than 215 years.
In May, Santander UK completed its purchase of TSB from Sabadell, after the clearance from the Prudential Regulation Authority (PRA) and the European Central Bank.
The cash deal, which was initially signed in July 2025 and valued at £2.65bn ($3.6bn), is intended to support Santander UK’s aim of raising return on tangible equity to 16% by 2028.
