RBI Readership survey: What content do you value, how can we optimise RBI content?
I need to ask a favour-specifically-can you give us three minutes of your time to complete the RBI readership survey, here. As a thank you, we will send you a…
Marketing
12th annual RBI Asia Trailblazer Annual Awards 2021: winners revealed
I am delighted to announce the 2021 RBI Asia Trailblazers Awards winners! The 12th annual…
How RBC delivers a differentiated banking experience to clients
RBC enjoys a worldwide reputation within retail banking for its class-leading rewards and loyalty programme, and is a past winner…
Which financial institutions are backing Tokyo 2020?
After five years, the Olympic Games are back in action, with Tokyo heading up the prestigious sporting event in 2021. Evie…
Seeking long-term relationship – with influencers
Long gone are the days of traditional media and print ads. Now banks are using the social media firepower of…
SmartStream: the company behind the new brand identity
SmartStream Technologies is the financial Transaction Lifecycle Management (TLM®) solutions provider. Roland Brandli, the strategic product manager, speaks with Mohamed Dabo Last…
UK digital banks miss pandemic opportunity, Starling the exception: SRM
Starling Bank is the stand-out performer amongst the UK digital challenger sector according to SRM’S annual customer loyalty report. First Direct ranks top in the annual survey, a position it…
How RBC Vantage delivers a differentiated banking experience to clients
RBC enjoys a worldwide reputation within retail banking for its class-leading rewards and loyalty programme and is a past winner of RBIs own award for best loyalty programme, writes Douglas…
Final call for entries: 12th annual RBI Asia Trailblazer Awards 2021-entries close 31 July
Entries will close for the 12th Annual Retail Banker International Asia Trailblazer Awards on 31 July. The 2021 winners will be announced on 7 October. The awards will recognise the best-in-class…
Westpac launches first digital loyalty suite in partnership with fintech Ascenda
Singapore-headquartered fintech Ascenda is partnering with Westpac Group to launch its new ‘My Offers Hub’ for customers. Specifically, the Ascenda ‘My Offers Hub’ aims to deepen customer engagement through data-driven…
Standard Chartered and Franklin Templeton partner to launch Autumn
Standard Chartered innovation and ventures unit SC Ventures is partnering with independent asset manager Franklin Templeton to launch Autumn. According to Standard Chartered, wealth, health and lifestyle platform Autumn represents…
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