Australia’s Westpac Group has signed a five-year agreement with Telstra, to deliver domestic data network, primary internet access, outbound voice and Pacific Bank telecommunications.
Westpac believes that the deal will open up a portfolio of new opportunities for Westpac, to enable further growth and expansion but most importantly build on Westpac’s current service offering, further enhancing the customer experience.
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Furthermore, it will speed up the delivery of Westpac’s 2017 strategy, while supporting the business as it incorporates the digital future.
Under the terms of the deal, St George corporate and branch communications network will also migrate to the Telstra network, with 300 sites being upgraded to a fibre-based service.
Telstra will deliver network connectivity, digital media solutions, Wi-Fi, audio conferencing and data centre connectivity services to support this transition.
Telstra Global Enterprise and Services group managing director, David Burns, said: "This new chapter sees an expansion of our existing relationship with Westpac, and will support the business with its digital future strategy across all brands within the Westpac Group.
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By GlobalData"It has been a truly collaborative story to date, with our tailored solutions helping the business to put the infrastructure in place, to not only achieve its technology transformation but also to support the wider business objectives for 2017.
"Our solutions will provide Westpac with the platform, through a single network, to put the business ahead of the pack in a rapidly changing digital world while also maintaining momentum in its broader technology modernisation journey," Burns added.
Separately, Optus has secured a new five-year contract from Westpac to offer domestic mobile network and managed services, while delivering Westpac’s international services and contact centre transformation for the first time.
