TruMark Financial Credit Union in the US has partnered with NCR to enhance digital banking services for its retail and business members.
As agreed, TruMark Financial will use NCR Digital Banking to provide services to its customers. Additionally, the use of the NCR platform will enable the $2.7bn asset credit union to offer advanced financial wellness tools.
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TruMark Financial Credit Union CEO Richard F. Stipa said: “We initially partnered with NCR to enable member self-directed banking through our ATM channel. By also offering their modern digital banking platform, we’ll be able to tie members’ experiences together across all channels.
“We were impressed with NCR’s high ratings in the App Store and their dedication to future innovation. Our number one priority is the member experience, so these factors were very important in our decision.”
NCR Digital Banking president Douglas Brown said: “TruMark Financial does an excellent job of prioritising member service, which is evidenced by their unique and member-centric partner selection process.
“By investing in our software and services, the credit union will be able to simplify digital banking for both consumers and businesses. We look forward to supporting their digital transformation.”
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By GlobalDataNCR is a software- and services-led enterprise provider in the financial, retail and hospitality industries. The Atlanta-based company employs around 36,000 people globally.
In May, US Century Bank tapped NCR to enhance its digital banking offerings.
