Orion Innovation, an accredited partner of Temenos, has deployed a customised digital banking platform for BNI Madagascar.

This initiative aims to provide customers with an advanced, user-focused banking experience that goes beyond the standard Temenos Digital offering.

BNI Madagascar sought to create a unique mobile application featuring a bespoke user interface designed for seamless and intuitive interactions, according to the company.

BNI Madagascar digital head Thibault Huvelle said: “Orion’s partnership has elevated our digital capabilities and allowed us to better serve our customers with convenience and efficiency.”

Orion noted that it collaborated closely with the bank to align the platform with its strategic objectives and design preferences.

The result is a “modern” and “scalable” platform that enhances customer engagement, improves operational efficiency, and accelerates the launch of new services, stated Orion.

BNI Madagascar has reported strong user adoption and positive feedback, particularly praising the mobile app’s design, usability, and customer-centric approach, said Orion.

Temenos MEA managing director Santhosh Rao said: “Congratulations to the team at BNI Madagascar on a successful go-live with Temenos Digital. This milestone empowers the bank to enhance customer experiences and deliver smarter, faster banking services.

“It also highlights the strength of our digital banking solutions for banks in Africa to accelerate innovation and digital transformation.”

In May this year, EastWest Banking in the Philippines selected Temenos Software as a Service (SaaS) to expedite its core banking upgrade, aiming for a secure experience across its retail, SME, and corporate divisions.