Canadian lender Scotiabank has set up a new digital factory in Toronto that will design and deliver digital innovations and solutions for its customers.
Designed as an innovation hub, the new facility will serve as a place where the bank can collaborate with fintech providers and start-ups to deliver effective customer solutions, Scotiabank stated.
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The facility will accommodate over 350 technology staffers, including both existing and new employees, all focused on helping the bank deliver a seamless, personalised experience to its customers.
It will serve as home to user interface and user experience designers; scrum masters, agile coaches, solution architects; data scientists as well as other advanced analytics specialists.
The digital factory is expected to start operations from the middle of 2016.
Scotiabank executive vice president and co-head, information technology, Michael Zerbs commented: "Scotiabank’s Digital Factory will create an environment where our teams can be flexible, adventurous, empowered and challenged to design and deliver a game-changing customer experience. We are excited to engage top technology minds to help us deliver on that experience."
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