Alabama-based Peoples Independent Bank has gone live with IBT’s core platform i2Suite as part of its plan to upgrade its system and enhance operational efficiency.
Additionally, the bank will leverage IBT’s complimentary ancillary cloud solutions which will allow it to meet the specific challenges of the marketplace, efficiently and effectively across all customer facing channels.
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Peoples Independent Bank president, Royce Ogle, said, "With the customer experience as our number one goal, we were looking for something that was fully integrated, real time at all touch points, and flexible, especially in lending.
"Saving time saves everyone money and delivering information real-time helped us put our customer at the heart of our decision."
IBT president, Mike Golebiowski, commented, "Our deliberate focus of providing the highest level of personalised service to our customers assists them in transitioning to new and improved cloud technology across all channels serving the customer.
"It will allow Peoples Independent Bank to achieve their mission of taking care of the customer with a rich experience. That is what we call the IBT Difference."
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