US-based NCR is, reportedly, seeking to expand and grow in Hong Kong’s retail banking market as banks are increasingly deploying advanced video-enabled systems and upgrading their ATM networks.
NCR Hong Kong and Taiwan financial services general manager, Keith Au, said Hong Kong is a very mature market for ATMs, so they cannot really expect too much.
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"Business has been good over the past two years, but we’re exploring new growth opportunities moving forward," Au added.
The company is also planning to partner with InPost, a private operator of automated 24hr parcel delivery stations, to add new services, where consumers can take and deposit money, and can send and receive letters and parcels.
InPost subsidiary easyPack Far East business development manager, Bill Lee, was quoted by South China Morning Post as saying that NCR’s SelfServ ATM was integral to the Poland-based firm’s expansion in Hong Kong.
"We expect this service to run in 150 locations by the end of next year," Lee added.
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By GlobalDataAdditionally, NCR is planning to add its Aptra Interactive Teller service, which allows consumers to communicate directly with remote bank tellers through live videoconferencing.
