Vermont-based Merchants Bank has selected Jack Henry Banking (JHB) division’s SilverLake System core processing platform to automate its business.
Merchants Bank will deploy SilverLake System through JHB’s outsourced offering, JHA OutLink Processing Services.
Merchants Bank chief operating officer, Geoff Hesslink, said considering the inherent and growing challenges of in-house processing, they also decided their conversion to a new core system was the ideal time to move to an outsourced processing environment.
"Outsourcing our information and transaction processing to Jack Henry Banking will enable us to strategically focus on serving our customers and growing our business rather than managing a complex datacenter and dynamic technology.
"Outsourcing will also provide more seamless access to the complementary products and services that are integrated with SilverLake, much more predictable operating costs, and the flexibility and scalability to more effectively and efficiently evolve our business to proactively support our customer and market requirements," Hesslink added.

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