The world’s largest bank by market
cap, Industrial and Commercial Bank of China (ICBC), has reported
phenomenal growth in the use of its direct banking channels in the
first quarter.
By the end of the quarter, corporate and
personal customer numbers for its online service reached 61.96
million and 1.59 million respectively, increases of 5.24 million
and 151,000 compared with the previous quarter.
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The total value of its e-banking transactions
rose to CNY32 trillion ($4.67 trillion) during the quarter,
accounting for 44.5 percent of all of its business, an increase of
1.4 percent since the end of the last quarter.
Online retail transactions reached 279 million
with a value of CNY3.21 trillion, an increase of 76.6 percent and
84.6 percent, respectively, year-on-year. The bank’s mobile banking
platform, launched last year, is also being deemed a big hit,
having grown customer numbers by 1.81 million to 2.36 million
during the first quarter.
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