Egypt’s Bank NXT has deployed IBM software tools in collaboration with IT consultancy Inspire for Solutions Development to modernise its digital banking infrastructure.
These software tools are IBM Instana, IBM Turbonomic, and IBM Cloud Pak.
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Their adoption aims to establish a foundation for “real-time” observability, automated optimisation of IT resources, and more integrated operations.
The move is intended to lower operational costs, improve resource management, and support the delivery of digital services to customers.
Bank NXT CEO and managing director Tamer Seif stated: “This progress strengthens the reliability of the bank’s digital platform and boosts operational efficiency. It accelerates service delivery and expands the range of digital solutions we offer, ultimately leading to a better customer experience and faster, more responsive service.”
IBM Instana is being used for real-time tracking and analysis across Bank NXT’s digital banking platforms, with the objective of detecting issues promptly to limit customer impact.
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By GlobalDataIBM Turbonomic is focused on automating resource allocation in hybrid cloud settings, which is expected to help the bank use IT assets more efficiently and maintain service consistency.
To further streamline workflows, Bank NXT has introduced IBM Cloud Pak for Integration and IBM Cloud Pak for Business Automation on Red Hat OpenShift.
These platforms are designed to simplify the development and rollout of new services while reducing the complexity of internal systems.
Alongside these technology deployments, Bank NXT is conducting training programmes for staff in areas such as automation, integration, observability, and DevOps processes.
Inspire for Solutions Development was said to be instrumental in building the digital foundation for Bank NXT’s transformation – covering observability, resource optimisation, integration, automation, and delivery frameworks.
The engagement also included knowledge transfer, enabling the bank’s teams to independently operate and continuously evolve their digital ecosystem.
IBM Northeast Africa general manager and technology leader Marwa Abbas said: “IBM is proud to support Bank NXT in building a high-performance, cloud-native digital banking environment powered by real-time observability, intelligent resource optimisation, integration, and automation.
“With IBM Instana and IBM Turbonomic at the core of this transformation, Bank NXT gains the visibility and control needed to improve resilience, optimise performance at scale, and drive innovation. This collaboration also reflects the strength of our strategic partner ecosystem, with Inspire playing a central role in successful execution.”
Separately, Deutsche Bank disclosed in May 2025 that it would extend its partnership with IBM, with plans to include additional IBM software products within its operational framework.
