Bangladesh-based Mutual Trust Bank (MTB) has selected US-based digital banking transformation company i-exceed to power its digital onboarding solution ‘MEasy’.

i-exceed will power MEasy through Appzillon, a low-code digital experience platform combined with custom digital banking solutions.

Appzillion has enabled MTB to quickly develop and deploy its solutions.

Its micro-app enabled the bank to facilitate the entire customer onboarding process by creating self-service solutions for its customers.

Now, customers need not visit a branch, engage with staff or wait in queues to access banking services. They can use their national identity (NID) card with mobile and internet banking services to open a bank account within minutes and also avail other services.

i-exceed executive director S. Sundararajan said: “We are extremely pleased in our association with MTB, an entity focused on truly enhancing customer relationships.

“With our low-code digital experience platform Appzillon, we will help MTB realize their digital initiatives 60% faster than conventional solutions available today.”

Using Appzillion, the MEasy solution went live within four weeks. MEasy offers personalised digital banking experience to bank customers.

MTB MD & CEO Syed Rahman said: “The solutions being developed using Appzillon will transition the traditional paper based approach to a digital one that ensures personalized and delightful user journeys.

“Going forward, we plan to transition several in-house developed mobile apps onto Appzillon’s digital experience platform.”