Fintech provider Fiserv has launched a new platform, known as Notifi, which will allow financial providers to deliver real-time and actionable alerts.
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The platform has been designed to consolidate data from across a financial institution’s systems into a unified hub from which real-time alerts are distributed.
The solution delivers alerts on a range of areas including low balance on a deposit account, pending loan payment, and suspicious credit card transaction, among others.
The alerts can be delivered through email, text, a secure online inbox, or push notifications via mobile banking app. Customers will be allowed to choose the types of alerts they receive, how and when they are received, and can take action directly from the alerts.
The platform can be integrated across multiple products, and helps aggregates data from systems such as the core account processing platform, online banking, mobile banking, lending, and debit and credit cards into a unified hub.
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By GlobalDataFiserv Bank Solutions senior vice president of product management Jamie Deterding said: "Alerts allow financial institutions to rise above the clamor and reach customers at the pace and place of their choice. Notifi empowers alert recipients with real-time insights and the ability to take action, putting them in the driver’s seat of their financial lives."
