Analytics software provider FICO has reached a worldwide collaboration agreement with Tech Mahindra to help banking, financial services and insurance (BFSI) firms step up the use of AI-driven decisioning and advanced analytics.

Under the agreement, Tech Mahindra will set up a dedicated Centre of Excellence (CoE) focused on the FICO Platform.

The CoE is intended to provide consulting, implementation and managed services.

Tech Mahindra’s capabilities in digital transformation, cloud-native design, data engineering and AI-led modernisation are expected to underpin customer projects as they move to new decisioning architectures.

The company plans to use its global delivery network, sector-specific frameworks and pre-built accelerators to integrate FICO technology into complex banking environments.

The partners said that this move would “significantly” cut both implementation risk and time-to-value.

The collaboration is also aimed at reshaping core banking set-ups by consolidating multiple, disparate decisioning tools into a single AI-based decisioning layer.

This unified approach is expected to support more consistent and automated decisions across financial institutions’ operations.

As part of the tie-up, Tech Mahindra will roll out structured training and enablement initiatives to build consulting skills around FICO’s AI decisioning offerings.

These programmes are intended to help enterprises shift AI projects from pilot stages into production, focusing on practical deployment rather than experimentation.

According to the companies, the CoE will combine certified specialists, reusable solution components and sector-oriented offerings, with the aim of reducing adoption risk and improving returns on investment for customers.

Although the partnership’s initial emphasis is on the BFSI segment, Tech Mahindra and FICO plan to extend the CoE’s remit over time.

The two firms intend to co-develop solutions for other industries, using the FICO Platform as the underlying technology for sector-specific decisioning applications.

FICO vice president for Global Partners & Alliances Alexandre Graff said: “By leveraging Tech Mahindra’s FICO-trained experts, proprietary accelerators, and ready-to-deploy integrations, businesses can significantly reduce implementation risk and fast-track their digital transformation journeys.”

Tech Mahindra president and head – Europe Business Harshul Asnani added: “Enterprises are struggling to derive meaningful returns from their digital transformation investments. This challenge is amplified by a global shortage of data scientists and system architects, resulting in delayed implementations and fragmented decision-making. The partnership addresses this gap, bringing together FICO’s proven analytics platform with Tech Mahindra’s deep implementation expertise.”