EQ Bank, the new digital banking unit of Canadian alternative-mortgage provider Equitable Bank, has gone live using Temenos RetailSuite.
The Temenos suite covers a range of areas including core banking, analytics and channels.
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EQ Bank will allow daily transactions through computer or mobile phone.
The digital bank’s first product is the Savings Plus Account that offers 3% interest on savings with no fees or minimum balance, and enables customers to make bill payments and transfer money via computer or mobile phone.
Equitable Bank VP of digital banking Dan Dickinson said: "This is an exciting new chapter for Equitable Bank as we launch EQ Bank and bring convenient online savings right to the fingertips of our customers. We are committed to outstanding customer service and effective risk management, which became the foundation for this branchless, experience-driven model.
"With Temenos’ RetailSuite, we have the ability to move quickly, adapt to our customers’ needs and refine the customer experience. I am proud with what we have achieved and in such a short amount of time."
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