UAE-based Emirates NBD has completed its customer migration to the government-issued e-service platform Smart Pass to enable safer digital transactions.
The bank has rolled out Smart Pass as part of its long-term commitment to provide safe and secure banking.
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The migration is in line with its ongoing initiatives to adopt global best practices in banking security.
Smart Pass is available on the bank’s mobile app. It generates soft tokens and enables customers to authorise online transactions using secure encryption standards.
The bank customers can now authorise digital transactions using the app or online banking without needing a one-time password (OTP) on SMS.
This provides protection against mobile SIM card swap fraud.
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By GlobalDataAdditionally, the platform offers strong two-factor authentication over username and password as an added layer of security.
Emirates NBD SEVP and head of retail banking & wealth management Suvo Sarkar said: “At Emirates NBD, customer safety is our top priority, and we are constantly developing new ways to make online transactions more secure, convenient and hassle-free.
“As fraudsters develop increasingly sophisticated means of accessing personal information, solutions such as Smart Pass are critical to helping safeguard consumers in a digital age so that they can conduct secure transactions, easily and quickly, from anywhere in the world.”
Emirates NBD is said to be among the first bank in the MENAT region to implement the Smart Pass service.
