EastWest Banking in the Philippines has chosen Temenos Software as a Service (SaaS) to speed up its core banking upgrade.
By integrating Temenos Core for its retail, SME, and corporate divisions, EastWest seeks to ensure a secure and “seamless” banking experience for its clientele.
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The move is expected to benefit more than three million customers across the bank’s 400 branches nationwide.
Temenos SaaS will facilitate a comprehensive range of banking functions, including customer accounts, deposits, lending, payments, and trade finance.
Additionally, this upgrade presents EastWest with the potential to explore new market segments, including wealth management.
EastWest chief technology officer Barani Sundaram said: “At EastWest, our customers are at the heart of everything we do.
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By GlobalData“Temenos SaaS is a crucial step in our digital transformation journey, as it allows us to offer a more seamless and personalised banking experience—whether through our mobile app, branch network, or customer support channels.”
The adoption of Temenos SaaS will enable EastWest to establish a unified, data-driven framework across its various business lines.
This approach is anticipated to accelerate product development, enhance operational efficiency, and foster a banking environment focused on customer needs.
Furthermore, the new platform is designed to offer the “flexibility” necessary for scaling operations and integrating with fintech partners, positioning EastWest for future growth, stated the tech vendor.
Temenos APAC managing director Will Dale said: “We are proud to partner with EastWest, a major player in the Philippine banking sector, to transform its core banking in the cloud.
“The bank was looking for a SaaS solution that combined deep functionality and the latest technology, which is where Temenos excels. We look forward to supporting EastWest in driving the next phase of their impressive growth.”
Recently, Temenos launched the Temenos Product Manager Copilot, aimed at helping banks design, launch, test, and optimise financial products using Gen AI technology.
