Czech commercial bank Československá obchodní banka (ČSOB) has selected Camunda as its process orchestration and automation platform to modernise its core banking operations. 

Under the partnership, Camunda will simplify ČSOB’s product portfolio, optimise internal workflows, and reduce system complexity. 

ČSOB selected Camunda after a request-for-proposal process that involved more than 40 internal stakeholders, based on its scalability, performance, and cost-effective features. 

The implementation is part of ČSOB’s broader transformation programme, which aims to establish an advanced platform across the organisation. 

ČSOB executive director Tomas Sobotka said: “Camunda helps us simplify our complex process landscape and enables faster, more scalable operations that directly enhance customer experience. 

“This transformation will strengthen our readiness for future innovation, while ensuring operational excellence across all channels.” 

Camunda’s platform is expected to help ČSOB eliminate duplicate system architectures and lower future infrastructure costs. 

It supports the bank by advancing the delivery of new products by enabling parameterisation rather than custom software development. 

This approach is intended to speed up time-to-market for new offerings. 

The technology will also support ČSOB’s integration with third-party providers and extend its services beyond traditional banking. 

It will help the bank unify processes across both digital and branch channels. 

Camunda sales senior vice president Frederic Meier said: “We’re proud to support ČSOB on its journey toward process excellence in core banking. 

“Our platform empowers organisations like ČSOB to overcome complexity, accelerate digital transformation, and build more resilient operations.”