Australian lender Bank of Sydney has selected Hexaware, an IT services firm, to transform its technology operation for its future growth.
The tie-up will see Hexaware consolidate the bank’s technology operations from multiple service partners into a centralised model.
Hexaware will work on the bank’s network, core banking, integrations, and end-user experience operations using new artificial intelligence and machine learning models in Tensai and Amaze platforms.
The partnership is aimed at developing a ‘robust and resilient’ target operating model for the bank to allow it to grow and create new products and services to offer a better customer experience.
Bank of Sydney chief technology officer Chris Chew said: “I am delighted to announce our partnership with Hexaware as Bank of Sydney’s new service provider for managed network, core banking and service desk functions. Hexaware is a truly innovative organisation, and I look forward to leveraging their capabilities as we continue to transform our technology operations.”
Hexaware APMEA geo head Amalesh Mishra said: “Both born digitals and rapid digital adopters are constantly disrupting the banking and financial services space. Hexaware is excited about its collaboration with Bank of Sydney that leverages its portfolio of Mobiquity, Amaze and Tensai to reimagine the bank’s technology operations and help create a bank for the future.”

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By GlobalDataLast month, Hexaware joined forces with Finastra to speed up digital payments for European banks allowing them to be cost-effective and competitive.
The firms will offer end-to-end, cloud-enabled payments-as-a-service (PaaS) to mid-sized banks in the UK, Ireland, Germany as well as Belgium.