Intellect Design Arena has teamed up with Bank Albilad, a major bank in Saudi Arabia, to enhance its digital banking capabilities.

Bank Albilad aims to advance wholesale banking in the region by leveraging “emerging” technologies and intelligent platforms to provide customer-focused solutions.

These investments are anticipated to solidify Bank Albilad’s leadership in the Saudi market by driving business impact, improving efficiencies, enhancing user experience.

In line with Saudi Arabia’s Vision 2030, this transformation is expected to make a major shift in wholesale banking, emphasising economic “diversification and innovation”.

Utilising Intellect’s First Principles-based eMACH.ai platform, these cash management solutions cater to the evolving needs of various industries, bolstering the private sector and promoting financial inclusion.

The goals of Vision 2030 are anticipated to be achieved through eMACH.ai’s customised solutions and contextual intelligence.

eMACH.ai is an open finance platform providing customised wholesale banking solutions that align with the strategic needs of various industries in Saudi Arabia.

These solutions aim to enhance operational efficiency, financial management, digital responsiveness, and overall customer experience.

Bank Albilad’s future offerings will focus on customer-centric digital cash management, ensuring a seamless and modern multi-channel experience..

The platform will also feature integrated mobile solutions that provide secure access to financial and operational tools.

Additionally, the offerings will include a fully digitised self-service payments workflow with embedded foreign exchange capabilities and unified dashboards for comprehensive financial oversight.

Personalisation will be enhanced through more than 100 APIs that allow for contextual actions tailored to individual user profiles, according to the company.

The platform will prioritise automation to streamline customer onboarding and improve operational efficiency through intelligent automation and process optimisation.

Furthermore, corporate customers will benefit from a single-point login for enhanced self-service capabilities, which will support cross-selling and up-selling initiatives.

Intellect Design Arena wholesale banking CEO Manish Maakan said: “This collaboration aligns with the Kingdom’s ongoing digital transformation and Saudi Vision 2030.

“The eMACH.ai Digital Transaction Banking platform will enable Bank Albilad to offer smarter, more efficient services to corporate clients.”

Last month, Faisal Islamic Bank of Egypt deployed the eMACH.ai Digital Engagement Platform from Intellect Global Consumer Banking, a unit of Intellect Design Arena.