Australian neobank Xinja has chosen Box, a cloud content management solution, to enhance its customer interactions via the Xinja mobile application.
The neobank will now deliver its customers’ bank statements and account data through a portal which is powered by Box’s Cloud Platform.
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Furthermore, the financial lending team of the bank will also leverage Box as a way of managing documents with customers.
Xinja chief information officer Greg Steel said: “We’re offering a new way to bank, a true alternative to Australia’s big four banks. Having happy customers goes a long way to helping us break the high-cost, high-profit model of Australian banking.
“To achieve this customer-centric goal, we have chosen Box to help create an elegant and responsive experience for our clients.”
Box claims that its platform will allow Xinja to simplify document management and deliver bank statements, loan application forms, and customer data in a faster, more accessible way.
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By GlobalDataThe platform will leverage the company’s Box KeySafe encryption key management solution to ensure better security.
Box ANZ regional vice president Scott Leader said: “Xinja has set the bar for adopting modern technologies that drive its business to the benefit of customers.
“With Box, they are providing clients with better access to information, and ultimately driving a better banking experience.
“Xinja is an example of a truly digital enterprise, and we are excited to work with such an innovative company to accelerate its use of technology.”
