Ant International has introduced the new AI platform, Alipay+ GenAI Cockpit, to enhance financial services for fintech companies and super apps.
This AI-as-a-Service (AIaaS) platform is designed to facilitate the development of AI-driven financial services.
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The Alipay+ GenAI Cockpit is intended to assist businesses in creating AI-native financial services by integrating automated workflows and task orchestration across various fintech operations.
These include payment orchestration, customer onboarding, compliance checks, fraud detection, and dispute resolution.
The platform has been developed based on Ant International’s core business units, including Alipay+, Antom, WorldFirst, and global treasury management services.
Following successful trials, the platform is set to be deployed by its first external clients in Southeast Asia and South Asia in June this year.
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By GlobalDataThe Alipay+ GenAI Cockpit utilises more than 20 leading large language models (LLMs) and incorporates fintech-specific knowledge bases to enhance the precision of AI agents.
The platform also includes Antom Copilot, an AI agent designed to assist merchants in optimising payment integration and managing risk strategies through natural language processing.
Additionally, the Cockpit features a variety of pre-built agents for tasks such as customer service and marketing content curation, while allowing for customisation to meet specific business needs.
The platform supports deployment across public clouds and on-premise environments.
Ant International chief innovation officer Jiangming Yang said: “The future of finance will be shaped by agentic AI that not only carry out tasks autonomously in real automated workflows and sophisticated financial business and compliance context with reliability, but also interact, evolve and learn rapidly in orchestration with ever-growing precision.”
The company has noted a significant rise in AI-related scams, with 22% of businesses reporting incidents of AI-generated payment fraud.
To address these risks, Ant International has implemented its AI SHIELD framework, which provides real-time risk assessments and employs over 100 recognition models to detect potential threats.
In July 2024, BNP Paribas and Ant International partnered to improve cross-border payment solutions for European merchants and consumers.
