EY report flags CX shift in Indian banking
Customer experience is emerging as a defining factor in Indian banking, according to a new EY India study, which says lenders can…
22 May 2026
JPMorgan chief pushes for more AI experts over traditional hires – report
JPMorgan chief executive Jamie Dimon said the bank is expected to recruit more workers with AI expertise and “fewer” conventional bankers as the technology becomes more widely used, reported Bloomberg. In an interview to Bloomberg Television Dimon said: “I think…
21 May 2026
Mercury secures $200m Series D at $5.2bn valuation
Fintech firm Mercury has raised $200m in a Series D funding round that values the company at $5.2bn. The investment was led by TCV, with existing backers Andreessen Horowitz, Coatue, CRV, Sapphire Ventures, Sequoia…
21 May 2026
HSBC chief warns of AI-driven job cuts, urges staff to adapt
HSBC Holdings CEO Georges Elhedery said AI will remove some positions while also leading to the creation of others, as he called on staff to adjust to the change rather than push back against…
20 May 2026
FintechOS deepens ties with Google Cloud
FintechOS, an AI platform for financial product operations, has expanded its collaboration with Google Cloud, covering data and AI for financial services. As part of the expanded arrangement, FintechOS 8…
20 May 2026
Monzo chief eyes European expansion – report
Monzo’s new chief executive has pledged to expand into more European countries, after the neobank decided to shut US operations, reported the Financial Times. Diana Layfield, who took over from TS Anil in February,…
20 May 2026
Chase enters Germany with digital savings account
The new account pays 4% annual interest for the first four months. After that introductory period, a variable standard rate of 2% a year will apply. According to the bank,…