The global banking & payments industry experienced a 4% drop in social media posts on digital lending in Q1 2023 compared with the previous quarter, with the highest share accounted for TransUnion, according to GlobalData’s analysis of social media posts. GlobalData’s Banking and Payments Predictions in 2023 – Thematic Intelligence report includes a detailed analysis of the impact of digital lending and other key themes such as AI, conversational platforms, and cybersecurity on the banking and payments industry. Buy the report here.

Notably, cryptocurrencies was one of the most frequently referenced themes in Q1 2023, ranking highest in terms of mentions ahead of blockchain and financial wellness, according to GlobalData.

Of the 50 leading companies in the banking & payments industry, TransUnion had the most mentions of digital lending in Q1 2023. GlobalData identified 3,959 digital lending-related posts in the industry's social media activity - 0.29% of all posts - and a decrease of 4% in Q1 2023 compared with Q4 2022.

For further understanding of GlobalData's Banking and Payments Predictions in 2023 – Thematic Intelligence buy the report here.

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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.

GlobalData’s Social Media Analytics uses machine learning to uncover key insights and track sentiment across millions of social media posts across selected Twitter influencers and Reddit channels.