All articles by Valentina Romeo
Valentina Romeo
HSBC apologises for limiting large cash withdrawals without proof of intent
Several UK HSBC customers have complained of being prevented from withdrawing large amounts of cash from their bank as they couldn’t show evidence of the reason behind their withdrawals.
Banks face ATM security threat as Microsoft cancels system updates
Computer giant Microsoft said it will discontinue software updates for Windows XP, prompting fears that ATMs at banks worldwide will be vulnerable to security threats.
KYC Exchange Net launches online platform for KYC data exchange
Swiss KYC Exchange Net AG has developed a new web-based communication platform that facilitates the cost-effective upload, management and exchange of Know Your Customer (KYC) and Customer Due Diligence (CDD) information for the financial industry.
Payday lenders’ high fees are unlawful – Which?
UK Consumer rights group Which? accused payday lenders of unlawfully charging excessive default fees and called on them to cut their high fees.
Bank of China partners with IBM to launch new online platform
Bank of China and IBM have launched a new global online banking platform, leveraging big data and analytics in an effort to offer more tailored customer services.
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PSU bank employees to go on two-day strike: UFBU
Operations at all the Indian public sector banks and regional rural banks are likely to be affected for two days from January 20 as the United Forum of Banks Unions (UFBU) has called for bank employees to go on strike.
Changing the face of banks
The launch of seven day switching, the introduction of Help to Buy, 95% mortgages and the split of Lloyds and TSB and their subsequent rebrands, have all caused a stir in the UK banking industry. The Lloyds and TSB rebrands in particular threw up questions about the future of the high street bank. Valentina Romeo meets one of the agencies behind the re-branding to learn more about the process and what’s in store.
Carefully moving, quickly changing: Banking 2020 – Innovate or die
Many banks are struggling to sustain growth and return to pre-crisis profit levels. As the next decade doesn’t look to be any easier, full-service North American banks could lose about 35% of their market share by 2020, according to Accenture. Valentina Romeo looks closer at the report
Westpac splits mortgage rates according to deposit
Westpac bank announced it will vary its mortgage interest rates to borrowers who have less than a 20% deposit.
The mobile challenge: Theres still a long way to go
In an exclusive interview, leaders from the digital channels and international payments divisions at Fiserv gave their insights and perspectives on the current developments in the industry, outlining that for some players there’s still a long way to go. Valentina Romeo reports