All articles by Satarupa Bhowmik
Satarupa Bhowmik
NAB, AFSH fined for neglecting customers in financial distress
From 2018 to 2023, NAB and AFSH failed to address 345 hardship applications within the legally required 21-day period.
Santander advances AI-driven banking through OpenAI partnership
The bank plans to scale generative and agentic AI to optimise existing processes and redefine the banking experience entirely.
First Financial Bank to acquire BankFinancial for $142m
The acquisition will enable First Financial to add BankFinancial’s 18 financial centres in the Chicagoland area.
CommBank partners with OpenAI on generative AI-enabled banking services
As part of the partnership, CommBank employees will get access to OpenAI’s advanced AI tools.
Paxos seeks national trust bank charter in US
If granted, the national trust charter would subject Paxos to oversight by the OCC in the US.
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Infosys announces nCino platform implementation for ABN AMRO
The integrated platform is said to enhance customer onboarding and loan origination processes.
Indian central bank fines ICICI Bank for regulatory non-compliance
The penalty follows a Statutory Inspection for Supervisory Evaluation conducted by RBI.
CBA introduces scam detection tools to enhance customer security
The bank reported a 76% drop in customer losses from scams, comparing the second half of FY25 to the first half of FY23.
Bank Albilad taps Intellect Design to boost digital banking capabilities
Utilising Intellect’s First Principles-based eMACH.ai platform, the cash management solutions cater to the evolving needs of diverse industries.
Trump signs executive order to ensure fair banking access for all US citizens
The order directs federal banking regulators to remove reputational risk from their guidance and examination manuals.