All articles by Douglas Blakey

Douglas Blakey

Interview: Jenius Bank President John Rosenfeld discusses ‘how to improve consumer trust in banking’

John Rosenfeld tells RBI editor Douglas Blakey there are three key areas banks need to prioritise to regain consumer trust, improve satisfaction, and increase loyalty

Interview: Artis Partners co-founder, Victor Basta

The newly launched boutique firm will focus on delivering high-value exits for US and European growth stage companies. Co-founder Victor Basta speaks with Douglas Blakey

Majority of Canadians feel financially paralysed due to rising costs: RBC

RBC’s Craig Bannon discusses with RBI editor Douglas Blakey research highlighting the pressing concerns of Canadians as their financial flexibility continues to erode

UK 7-day current account switching: 1.2 million switches in 2024

Nationwide posts the highest net switching gains in the latest quarterly stats, followed by Barclays, TSB and Lloyds. Annual figure for 2024 dips by 18% or 266,000 switches following a record 2023

DeepSeek AI breakthrough – sector reaction

If DeepSeek is to be believed, its AI model was crafted at a fraction of its US rivals. The dramatic impact on markets comes as little surprise – the financial services reacts

MUFG agrees multi-year partnership with LPGA star Yuka Saso

The Japanese golfer is currently ranked 17 in the world according to the latest Rolex Women’s golf rankings

Navigating DORA: Strengthening financial resilience with automation

John Stevenson explains how automation can optimise resource allocation to bolster threat response and regulatory compliance for those in financial services

CBDC require clear benefits of use to become currency in future, says GlobalData

To date, retail CBDCs have failed to address real consumer needs or pain points meaningfully and currently offer no clear tangible benefits that would drive user adoption

Interview: Currensea co-founder – how to avoid being charged to spend overseas

Currensea was launched to avoid consumers having to jump through hoops to avoid payment fees when abroad. Its co-founder James Lynn discusses its success to date and future plans with RBI editor Douglas Blakey

FCA, PSR: Next steps for open banking – industry reaction

A new independent company will drive forward variable recurring payments, with the aim of giving consumers and businesses more choice in how they make and receive payments safely, securely and efficiently