All articles by Douglas Blakey
Douglas Blakey
Bank earnings, idiosyncratic risks and what to watch out for
Daniela Hathorn highlights some key takeaways of the Q3 banking sector results
RBC and Tangerine rank highest for customer satisfaction in annual JD Power Canadian survey
Customer satisfaction gap widens between Big 5 and midsize banks in Canada according to JD Power 2025 Canada Retail Banking Satisfaction Study
From back office to frontline: Unlocking AI’s revenue potential in banking
While cost-cutting is important, banks are overlooking AI’s biggest opportunity: fuelling growth through hyper-personalisation, predictive analytics, and dynamic pricing, all while staying on the right side of compliance, explains Radi El Haj
UK banking sector’s tax handicap set to widen
The total tax contribution of the UK banking sector is estimated to have risen to £43.3bn for the financial year to the end of March 2025
Rebuilding confidence in retail banking: Why digital inclusion needs real accountability
Dr Gulzar Singh discusses how banks can restore public trust by making responsibility as visible as innovation
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Neobanks test MVNO model, but few will succeed as mobile value chains shift, says GlobalData
Tangible evidence of large-scale mobile customer migration to neobank MVNOs is yet to be clearly demonstrated
Why banks are finally rethinking fintech partnerships
Collaboration is no longer optional but central to how banks drive innovation and efficiency. Chris Gliva explores what a truly productive bank–fintech partnership looks like, and how both sides can create genuine value
September review: Stability, strength & new trends in European tech investments
Oleg Khusaenov’s expert analysis offers a grounded investor perspective on how the region is transitioning from post-summer momentum to structural maturity
Cognitive bank/telco partnerships: How GenAI and AI supercharge success
A truly integrated customer experience is essential to make telco/bank partnerships a can’t-miss first option for financial and connectivity needs, explains Pablo Cella
Friend or foe? The real impact of AI on fraud reduction in banking
How AI is reshaping fraud detection, risk management, and customer trust