All articles by Douglas Blakey
Douglas Blakey
From invisibility to inclusion: Fixing the hidden barriers in credit access
Michele Tucci explores why financial exclusion continues to persist even as digital banking expands globally
From AI pilots to AI performance: why financial services’ next step is operationalising AI at scale
Fernando Castanheira, the former JPMorgan Chase CTO, explores why so many banks and peers struggle to turn AI projects into enterprise-wide value
New standard for Agentic AI in financial services
In assessing agentic AI in regulated financial environments the discussion has largely concentrated on what these systems can do but as Lina Fabri explains the real question is what happens when the agent hallucinates
How digital banks build trust without physical presence
Dr Gulzar Singh explains how digital-first and branchless institutions can build durable trust through institutional design rather than physical infrastructure
What separates fast fintechs from slow banks
Anandhan Kannan addresses the critical £2,613-per-KYC-review bottleneck currently stifling UK financial services – not just another high-level overview but a technical and strategic roadmap for shifting from legacy “Workflow Engines” to modern “Decision Engines”
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Funding the organisation you have (not the one you want)
Richard Churchill outlines the key pitfalls for transformation programmes, and how leaders can take steps to meaningfully invest in realistic, attainable transformation
Overnight trading: Why the US can, should and will move to this paradigm
Laksh Gangwani explains why it is more a case of ‘if’ then ‘when’ 24/7 trading comes to the US and what that means for liquidity, regulation and legacy players
Budgets are up, confidence isn’t: 2026 global tech investment insights
Tech budgets are up and so is ROI scrutiny. Our global survey reveals why financial intelligence from unified insights is the key for tech execs to prove value, writes Ajay Patel
UK BNPL regulation – industry reaction
The UK’s FCA has finally released details of its plans to bring BNPL into line with traditional credit
When love ends, the numbers matter: why finances still drive divorce disputes
It is now simpler to end a marriage procedurally, with less emphasis on blame, but the core challenges, particularly around family and finances, remain, explains Andrew Goulter