All articles by Douglas Blakey
Douglas Blakey
Has premium banking become too predictable?
If every bank and card issuer offers broadly the same range of premium services and product add-ons, Ashwini Pandey asks what differentiates one from another?
Sainsbury’s retreat highlights strong competition in the UK banking industry
Sainsbury’s partnership with NatWest mirrors Tesco teaming up with Barclays and reflects a broader shift in the UK banking sector, writes Andrei Vukicevic
The great bank migration: Banking loyalty must now be earned
As US consumers increasingly switch banks in search of better rates, digital experiences and transparency, Alastair Wood discusses how financial institutions must continuously earn customer loyalty by delivering value and building stronger, more personalised relationships
ToneTag’s eKosha brings AI-powered banking to India’s 72 million SMEs
eKosha is a voice-first AI assistant enabling app-free local banking and credit access for SMEs, yet adoption will hinge on trust, writes Bhavya Patel
Red card at the World Cup: Can AI halt the financial flow of human trafficking?
Garima Chaudhary discusses the surge in human trafficking at sporting events and how FinTechs can stop it
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Where UK politics and fintech intersect
The UK still ranks among the world’s most important financial centres, but there’s a subtle shift taking place for investors with confidence in markets becoming conditional rather than automatic, explains Scott Dawson
UK BNPL regulations come into effect: Industry reaction
15 July marks BNPL regulation day: Over 20 industry experts offer RBI editor Douglas Blakey their take on the likely impact of BNPL finally coming under FCA regulation
The banker is coming back, and AI is the reason
Rather than stripping the human out of banking, Jouk Pleiter explains why AI gives institutions the opportunity to put them back to enable a return to an increasingly relationship led approach to banking
Is complexity becoming banking’s biggest risk?
Dr Gulzar Singh explores whether organisational complexity has quietly evolved from an operational challenge into a strategic risk, influencing decision-making, organisational agility, governance and ultimately customer outcomes
European tech investment in Q2 2026: How capital is organising around strategic sectors
Oleg Khusaenov examines the broader structural shifts shaping Europe’s technology investment landscape and explores how capital is increasingly organising around strategic sectors such as AI infrastructure, defence technology, quantum computing, and deep tech