All articles by Douglas Blakey
Douglas Blakey
How bank branches can be more sustainable
Being more sustainable is not only the right thing to do, it’s also good business. In retail banking, this means more than carbon offsetting – it’s about designing sustainable branches that people also want to visit, argues Jon Blakeney
Shaping up for Smart Data
What does smart data sharing mean for the financial services sector? Nima Montazeri explains how providing access to a wider variety of high-quality data can improve the use of gen AI
Regulation, openness, and a modern platform needed for legacy banks to embrace cryptos
Western banks and regulators need to take note of Emirates NBD’s crypto innovation argues Blandina Szalay
What new US banknotes mean for banks’ counterfeit prevention
The Fed will roll out new banknotes every two years over the next decade, but as Rachel Gruber warns, many banks remain unaware of the necessary technology upgrades required to process enhanced security features
UK chancellor’s spring statement – banking sector reaction
More than 30 sector experts give RBI their reaction to Rachel Reeves spring statement.
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The future of AI in banking – balancing innovation, security, and trust
As financial institutions rapidly adopt AI technologies, they face unprecedented challenges in data protection, regulatory compliance and customer confidence. Vikas Krishan discusses the most critical themes shaping the future of AI in banking
The power of personalisation in banking
Harry Hanson-Smith explores how personalisation can revolutionise the banking customer journey, from acquisition to retention, ultimately fostering loyalty and long-term growth
US banks in danger of scoring security own-goal at 2026 FIFA World Cup
While preparations are underway to ready transport and logistics, Frank Moreno warns there has been insufficient attention given to the cybersecurity precautions that banks and merchants need to get in place
Europe’s fintech challengers tackle the old guard
Ignacio Gironella highlights hold-out pockets where incumbents continue to dominate despite their slow pace of innovation, boosted by regulatory constraints and education shortfalls and explains how challenger banks can disrupt the status quo
16th annual RBI Asia Trailblazer Awards – winners revealed
At a gala event in Singapore last night, the RBI Asia Trailblazer Awards 2025 honoured outstanding achievements in retail banking