All articles by Douglas Blakey

Douglas Blakey

New standard for Agentic AI in financial services 

In assessing agentic AI in regulated financial environments the discussion has largely concentrated on what these systems can do but as Lina Fabri explains the real question is what happens when the agent hallucinates

How digital banks build trust without physical presence

Dr Gulzar Singh explains how digital-first and branchless institutions can build durable trust through institutional design rather than physical infrastructure

What separates fast fintechs from slow banks

Anandhan Kannan addresses the critical £2,613-per-KYC-review bottleneck currently stifling UK financial services – not just another high-level overview but a technical and strategic roadmap for shifting from legacy “Workflow Engines” to modern “Decision Engines”

Funding the organisation you have (not the one you want)

Richard Churchill outlines the key pitfalls for transformation programmes, and how leaders can take steps to meaningfully invest in realistic, attainable transformation

Overnight trading: Why the US can, should and will move to this paradigm

Laksh Gangwani explains why it is more a case of ‘if’ then ‘when’ 24/7 trading comes to the US and what that means for liquidity, regulation and legacy players

Budgets are up, confidence isn’t: 2026 global tech investment insights

Tech budgets are up and so is ROI scrutiny. Our global survey reveals why financial intelligence from unified insights is the key for tech execs to prove value, writes Ajay Patel

UK BNPL regulation – industry reaction

The UK’s FCA has finally released details of its plans to bring BNPL into line with traditional credit

When love ends, the numbers matter: why finances still drive divorce disputes

It is now simpler to end a marriage procedurally, with less emphasis on blame, but the core challenges, particularly around family and finances, remain, explains Andrew Goulter

Trust as a target: The parallels between application and romance fraud

Reflecting on the parallels between romance and application fraud, Dave Rossi explains why comparing these mechanisms and learning from them is essential if individuals, lenders and banks are to combat these threats effectively

Entries close 16 February for Mena retail and digital banking awards

The Mena Banking Excellence Awards: Retail, Digital & SME take place as part of Dubai Future Finance Week, positioning shortlisted banks alongside the region’s most senior finance and fintech leaders